Texto dramatically reduces manual work by handling the initial outreach and responding instantly to every new lead. Most teams save 10–30 hours per week because they no longer need to:
Manually text new leads
Respond to repetitive questions
Monitor incoming messages
Qualify leads one by one
Handle early-stage back-and-forth
Switch between multiple platforms
Because Texto automates the most time-consuming part of the process — responding instantly and continuing the conversation as long as the lead keeps replying — many businesses find they no longer need a dedicated agent for early lead handling.
Some teams even replace an SDR-style role entirely with Texto for initial outreach and qualification, while increasing booked conversations and reducing response delays.