Appointment Booking Issues (Google Calendar)

A. AI not offering times

Causes

• Google Calendar not connected

• No available times

• Wrong timezone

Fix

• Reconnect Google Calendar

• Adjust available hours

• Update timezone under Settings ​

B. Appointments not appearing in Google Calendar

Fix

• Re-grant permissions

• Ensure the correct calendar is selected ​

C. Booking fails after lead chooses a time

Fix

• Check for double-bookings

• Try a different time slot