Zapier Issues

A. Zapier authentication error

Fix

• Reconnect Texto inside Zapier

• Refresh your connection token

• Recreate the Zap if needed

---

B. Trigger not firing

Fix

• Test the form or CRM event

• Check Zapier history

• Ensure the trigger app supports instant updates ​ ​

C. Field mapping incorrect

Fix

• Ensure Zapier fields match: ​

  • first_name

  • last_name

  • phone

• Remove blank spaces in header names