Manage Billing

Navigate to:

Settings → Billing ​

Here you will see:

1. Current Subscription Status

Example:

• Active

• Cancelled (shows cancellation date) ​

2. Invoice History

A table showing:

• Date

• Invoice ID

• Amount

• Status (Paid)

• Download button ​

3. Manage Subscription

Includes:

• Upgrade Plan button

• Usage-related messaging if applicable

Updating Your Payment Method

To add or update your card:

1. Go to Settings → Billing

2. Click Update Payment Method (appears when applicable)

3. Enter new card details

4. Changes apply immediately ​ ​

Accepted payment types typically include:

• Visa

• Mastercard

• AMEX

• Other major debit/credit cards ​

Upgrading or Downgrading Your Plan

To change your subscription:

1. Go to Settings → Billing

2. Click Upgrade Plan

3. Choose your new plan

4. Confirm changes ​

Upgrades → Applied immediately (prorated if needed)

Downgrades → Applied at the next billing cycle

Invoices & Receipts

You can download invoices directly inside the Billing page.

Each invoice shows:

• Date

• Amount

• Payment status

• Full invoice details (PDF) ​

Invoices remain stored in your workspace history.

Cancellation

You can cancel your subscription anytime.

To cancel:

1. Go to Settings → Billing

2. Click Cancel Subscription

3. Confirm

After cancellation:

• Your workspace remains active until the end of your billing cycle

• No future charges will occur

• You can still download past invoices ​

Failed Payments

If a payment fails, Texto will:

• Notify you via email

• Retry the payment automatically

• Display a warning inside the Billing page ​

Common causes:

• Expired card

• Insufficient funds

• Bank restrictions ​

Fix: Update your card inside Settings → Billing.