Is Texto compliant with SMS regulations?

100%. Texto uses industry-standard opt-in language, carrier-approved sending practices, and automated STOP/HELP logic to keep you fully compliant with TCPA and carrier rules.

Texto automatically:

  • Detects opt-out keywords (e.g., “stop”)

  • Stops messaging a lead the moment they opt out

  • Follows all approved carrier sending standards

  • Minimizes spam-filtering risk by using clean, compliant message patterns

  • Logs opt-out status so the AI never messages the number again

Important Notes

  • Texto only sends messages to phone numbers provided by the user or passed in via Zapier or CSV upload — meaning you control the source of consent.

  • Texto does not send promotional SMS blasts — all messages are one-to-one, triggered by a lead entering your system.

No WhatsApp or email messaging is supported at the moment, reducing multi-channel compliance complexity. Bottom Line

Texto’s SMS workflow is designed to keep your business safe, compliant, and aligned with carrier requirements — so you can focus on conversions, not legal risk

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