Billing Overview
Billing Overview
Texto uses a secure, subscription-based billing system.
Each workspace has its own active subscription, which covers:
AI Conversations
Lead Imports
Integrations (Zapier, Google Calendar, etc.)
Inbox
Automations
Appointment booking
Support
Billing is handled automatically and securely.
Billing cycles include:
Monthly — charged every 30 days
Annual — charged once per year (discounted if available)
Your plan determines:
Messaging volume
Number of leads you can process
AI usage
Access to advanced features
Support level
Texto Plans
Starter – $79/month
For getting started with Texto. Includes:
24/7 Instant AI Lead Responder
Trainable SMS AI Agent
Automated lead qualification & scheduling
Smart follow-ups & re-engagement
Unified inbox with human takeover
Growth – $199/month
For growing teams. Includes everything in Starter PLUS:
Scalable pricing for higher volume
Priority chat & email support
How Billing Works
You start with a plan (monthly or annual)
Charges are processed automatically on your billing date
You receive a receipt by email
You can upgrade or downgrade anytime
All upgrades take effect immediately
All downgrades take effect at the next billing cycle
Invoices are stored and downloadable inside the app
Billing is handled via a secure PCI-compliant processor.
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