Texto’s AI Agent is designed to assist your sales workflow by:
✔ Understanding incoming lead messages
The AI reads the lead’s initial query, identifies intent, and analyzes context so it can reply accurately.
✔ Responding instantly and naturally
As soon as a new lead enters Texto (via CSV upload or Zapier), the AI sends the first message automatically and continues replying to incoming messages in a conversational tone.
✔ Personalizing the conversation
Texto AI uses the onboarding data and your website URL to understand:
Common questions your customers ask
This allows it to give relevant and business-specific answers.
✔ Routing and organizing conversations
Every new lead automatically creates:
A Lead Profile (name, number, query)
A Conversation Thread in your Inbox
Your team can jump in at any time, reply manually, or let the AI continue the conversation.
✔ Helping your team focus on important leads
Texto highlights active conversations so your team sees:
Who asked important questions
Which conversations may need human attention
Texto’s AI Agent doesn’t just reply fast, it empowers your team with the insights, automation, and tools needed to convert more leads, book more appointments, and close deals faster.
